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Testimonials & Reviews

4.76/5

Primary & Urgent Care

Primary Care, Urgent Care, and Medical Spa in Massaponax, Fredericksburg, VA, Fredericksburg, VA, & Stafford, VA

337 total reviews

Primary & Urgent Care always appreciates feedback from our valued patients. To date, we’re thrilled to have collected 337 reviews with an average rating of 4.76 out of 5 stars. Please read what others are saying about Primary & Urgent Care below, and as always, we would love to collect your feedback.

Linda A.
Submitted 10/01/20
Very attractive and took the time to explain all questions....thanks
Alexandra T.
Submitted 09/29/20
The doctor seemed knowledgeable - from the few minutes I spent with her. I made an appointment for COVID-19 testing for 12:00 PM. There did not seem to be a significant number of people in the waiting room (where seats were limited) or in the parking lot. However, I waited over an hour in my car to be contacted to come inside and get a swab taken. I parked in the designated "COVID testing curbside" area (per text instructions) a few minutes before my appointment, but did not receive any type of acknowledgement that I had arrived. Cool, I guess I needed to call to notify. At noon, I called the office to let them know I was there (and to confirm they received my online registration I had completed prior to the appt). They said I would be called in shortly. Thirty minutes go by. I called again to make sure I didn't need to do anything else to be seen. They couldn't seem to readily find me on the "check in" list and asked for my information again. The receptionist said I would be seen in less than thirty minutes (as I had to get back to work). Forty minutes later, at 1:10, I entered the building to figure out if I would be seen, or if I needed to reschedule. The front desk rang the doctor, and I went back to my car. I was then called into my appointment at 1:15. The instructions were not very clear, but I ended up hovering outside the front door, which is luckily where they conduct the COVID tests. I was seen, swabbed and out within 5 minutes at that point. I understand that medical staff are overbooked/overstressed/overwhelmed/overtired, but I don't understand why I was required to make an appointment if the time wasn't honored. I could've reasonably been in and out within 15 minutes. You'd think they would have the testing process in place (6 months in) to maximize efficiency. Even now, I am still a little confused as to how I am supposed to access my results - the doctor said I should sign up for the online portal, but I have not yet received a portal registration email to do so. I hope they can refine their processes so that it is less confusing and more effective in the future.
Kathleen K.
Submitted 09/29/20
everyone made you feel at home, took care of ever thing. All information was emailed, my job was made very easy. Thankyou
Linda W.
Submitted 09/18/20
Enjoyed my visit very much. Highly recommend this practice.
Cyndi S.
Submitted 09/17/20
Dr. was attentive, listened to my concerns.
Denise C.
Submitted 09/17/20
Good
William G.
Submitted 09/12/20
Great staff and Doctor!
Nirina R.
Submitted 09/09/20
Very professional
William M.
Submitted 09/07/20
Fast and professional. Thank you!
Amer A.
Submitted 09/06/20
Excellent doctor and excellent staff
Marjorie Y.
Submitted 09/05/20
Visit to PUC, quick and efficient, already left with my prescription.
Judith J.
Submitted 09/05/20
Doctor Ansari, is a Supurb Primary Doctor. Great with his care, compassion, listening too his patient and working together with his patient. He is everything a doctor should be and the kind of doctor a person should seek out and choose for themselves!!
Shante B.
Submitted 09/04/20
Good
Joan P.
Submitted 09/02/20
Dr Carina Leite ,is absolutely wonderful very knowledgeable ,caring and friendly the office was very nice from getting an appt and check in process so smooth
Jamari S.
Submitted 09/01/20
She did a wonderful job with the baby, she took very good care of him, Thank You
Bhumika P.
Submitted 08/31/20
Excellent service
Lisa R.
Submitted 08/28/20
Great
Saba A.
Submitted 08/25/20
Was very good experience
Scot G.
Submitted 08/23/20
Quick and efficient while still being patient friendly!
Charlene H.
Submitted 08/22/20
The whole staff is wonderful and caring